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Returns & Refunds

The defective product to be replaced, at the time of return, must be completed of its original packaging, all its related accessories and the eventual documents received by the customer with the goods. The return of the product without the original packaging, its related accessories and any documents above mentioned, prevents the company “ARCADIA srl Pelletterie” to replace the product.

Shipments must be addressed to:

ARCADIA srl Pelletterie Via delle Industrie, 13 – 64013 Corropoli (TE) Italy

The company reserves the right to verify the real product defects claimed by the customer and it shall replace the product only after such control. The request shall be processed only if the package returns undamaged and comprehensive in all its parts. The return shipping fees are paid by the customer.

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